The decision to rejuvenate a company should have the total buy in from shareholders and top management. Top management is usually the root of the problem, as they have allowed the company to be in the current state. During the process of rejuvenation, you are guaranteed to have a lot of rumours and backstabbing, done in order to protect an individual’s position.
The process should be done with input from the managers of the different divisions AND by a sample of staff from different levels. The lower one goes on the organisational structure, the bolder and truer the information will be. Higher level employees and management are to blame for the poor performance of the company and the very reason to undertake the rejuvenation process. Therefore they will be more cunning in doing their best to cover up any wrong doing by themselves and their departments.
The process should ideally be driven by an external consultant. Internal staff are too emotionally involved. Decisions should be clinical and based only on good business practice. There is no room for pussyfooting or considering people’s feelings or an individual’s personal situation.